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Pricing couldn’t be easier. Regular weekly customers are charged $2.50 per pound and “by request” customers are charged $3.00 per pound. Ironing and large bedding items are priced by the piece. Please discuss your ironing request with your assigned laundry mama, prices may vary.

We bill your credit or debit card directly. We will email you a detailed invoice each time your card is billed. You can also receive invoice totals by text.

We accept MasterCard, Visa, Discover and American Express cards.

There are no pickup or delivery fees.

There is a minimum charge of $35.00 per pickup.

We’ve put in place email and text reminder tools to help make sure you don’t forget. However, if you do forget to leave your laundry out we do reserve the right to charge a $10.00 missed pickup fee to cover costs.

None whatsoever. You can cancel or suspend your account at any time.

No problem. Just leave the laundry somewhere we can access it and let your personal laundry mama know via a text, phone call or email. Many customers have us leave their laundry at their back door or in a foyer if they are not home. Whenever possible, please select a drop-off site that’s protected from the elements.

That depends on your neighborhood. We make every effort to make sure you have a consistent and convenient pickup/drop-off time. Your laundry mama will contact you to schedule this. We generally use a two hour window and will do our best to accommodate your schedule.

Contact Customer Service by calling or emailing laundrymamas22@gmail.com Your laundry mama will contact you to arrange for a pickup.

Absolutely! Many of our customers have Laundry Mama's pickup and deliver to their workplace. Just specify in your laundry preferences the pickup and delivery details.

When the weather’s bad we double-bag your laundry to make sure it’s protected from the elements. We always do our best to protect your laundry however, we cannot be responsible for laundry that is lost or damaged by the weather after it’s dropped off at your home. Please review the terms and conditions for more details.

You can expect your laundry to be returned in less than 24 to 72 hours after we pick it up. Unless you have made other arrangements with your personal laundry mama.

Absolutely! If your laundry is ready for pick up no later than 10:00 AM we can have it back to you the same evening. This will incur an additional $25.00 charge.

Absolutely not! Your personal laundry mama will wash and dry your laundry at her home, unless you are a commercial client.

While we are known for our high quality care, mistakes can happen. If we lose or damage an article please notify customer service within 48 hours of the laundry being returned to you. Unfortunately we cannot be responsible for laundry that is lost or damaged by the weather after it’s dropped off at your home. Please review the terms and conditions for more details.